Friday, December 21, 2012

The year in social media at Virgin Media

The social media customer care team at Virgin Media have gone from strength to strength in 2012, and Jim (the team's content manager) has put together an excellent Prezi to summarise what's been done and what's coming in 2013:

With 10 new agents joining the 'tweam' in 2013 it'll be a busy one again!

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