Friday, August 27, 2010

E-mail help videos

My colleague Steph has been working hard with the wider Virgin Media team over the last few months on getting a whole suite of new help videos available on our website to help our customers out, and they're starting to flow through to YouTube as well.

While I'll post some more of them over time, I thought I'd share two of the first ones - those for Virgin Media Mail (our Google powered e-mail service).

The video about the basics of the service can be found here:
And the advanced version here:
More videos can be found in the help section of our website, and any and all feedback is appreciated!

Friday, August 20, 2010

Air NZ's great safety video

Coming from the rugby obsessed nation of New Zealand, it's hard to explain to someone in the UK just how much it permeates every nook and cranny of Kiwi culture.

I really enjoyed this link I got sent this morning though of Air New Zealand updating their on board safety video ahead of next year's Rugby World Cup:
Graham Henry needs to stick to being a coach though, as I can't see a glittering career in acting just over the horizon.

Friday, August 13, 2010

A funny thing happened on the way to the office

If today, being Friday the 13th is the day where unlucky and weird things happen – it'd take some topping of my trip to work yesterday.

I got on the bus at 745am to see a jaw dropping sight.

On the bus there was man dressed in a very smart business suit (which I can only liken to the sort that vendors always wear when they're in trying to sell you something) with impeccable hair and shoes – who must have been in his early 30s and had his Bluetooth headset in with a very expensive laptop sat on top of his brief case.

So what's odd about that? Also on top of his briefcase was an open one of these he was drinking:This is not something you expect to see before 8 in the morning. Were I less stunned I’d have got a picture on my camera phone, but it does make me wonder what meeting he was off to that would result in such a thing happening at that time of day?

Overall it was quite an odd day with running into a man walking a ferret down Long Acre in London too (am told this isn’t actually that unusual, but it looked very strange to me) – but what’s the weirdest thing you’ve seen on your way into the office?

Today I walked to the station.

Sunday, August 8, 2010

Football's back

I'm looking forward to the football season starting and glad Rafa Benitez has gone (having achieved all he was ever going to with Liverpool), with Roy Hodgson now on board to lead the mighty reds.

Yesterday I wandered past the local (Woking) football ground and noticed they were playing Luton (where my mate Ben is from) in a friendly, so I thought I'd have a look online this morning to see how they got on (Luton won 2-1).

Two things struck me from the Woking FC website - firstly that a club at this level is using YouTube to upload their match highlights and get additional exposure, which is a good sign given how technologically naive football clubs were when I was involved with them a decade ago.

The other thing was the league table shown on another page on the site:And zoomed in:Seriously, if you were the last team in the division you're in alphabetically you wouldn't show a league table with you in last place on your own official website before the first game was played would you?